Privacy
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties, or reused without your permission. Any information you provide will be held with care and will not be used in ways you did not consent to.

 Mailing List and e-Newsletter
At Everything Quilts, Inc., we value your privacy. It's that simple, we do not share or sell customer or visitor information. You may Unsubscribe from our e-Newsletter list at any time, or use the links in each of our e-newsletters. 

 Security
We protect your information by using the very best in full-strength security with Network Solutions Secure Link SSL. Network Solutions secure socket layer (SSL) technology, encrypts all personal information, including credit card data. SSL stands for Secure Sockets Layer, which is the standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browser remains private and secure. At Everything Quilts, our Secure Link SSL certificate from Network Solutions is encrypted at 128 bits, which is the highest encryption level available. Site visitors may click on the Network Solutions Security Seal in the right frame for updated information regarding Site visitors will know they have created an SSL link with our web server by seeing the "https://" at the beginning of the URL, as well as seeing the padlock icon in the lower right-hand frame in their Web browser. We recommend using up to date browsers.

Order Terms
We accept payment in the form of Visa, MasterCard, and for mailed orders we accept USA Postal Money Orders for all orders within the USA including military mail. Billing and shipping information, including IP addresses are verified and validated with credit card information for all orders. Everything Quilts Inc. reserves the right to cancel an order if necessary for any reason. Everything Quilts Inc. reserves the right to ship to your credit card billing address if necessary.

Products on Our Site
Products depicted on this site may or may not be accurately displayed on your computer monitor. It is important to read the item description and the color description when given. In order to assist you in your fabric selection, upon request, Everything Quilts, Inc., would be happy to supply you with a fabric sample. We have a 1 yard fabric minimum on regular priced fabrics, sale priced fabric minimums may vary. Your order will be corrected at our office and the quantity and dollar amount adjusted if your order does not reflect these minimums prior to final processing and shipping. Occasionally, due to availability of a fabric or other product, we may reduce yardage, and/or substitute an item or fabric in a order, collection, club pack, kit or other with like or better quality/theme item. You may specify no substitutions on your order in the comments section. Everything Quilts Inc. is not liable for incorrect pattern or kit instructions.

Customer is responsible for double checking the items they have in their shopping cart prior to submitting their order. Please note that our shopping cart features the ability to save items in a cart without finalizing and these items will show up in your cart when you return to our site within a certain number of days. Please note that Everything Quilts Inc. reserves the right to eliminate a product, reduce a product quantity or substitute a similar product in your order. We do update our site daily to avoid this, but it does on occassion happen. If you wish not to have a change made to your order without notice, you must specify this in the comment section of the order. We are unable to combine orders that are submitted separately. Orders that are cancelled by the customer after submitting will be subject to a cancellation fee.

Everything Quilts, Inc. is not responsible or liable for orders that are not received to our office. For orders that were placed (excluding club or block-of-the-months automatic shipments), processed and shipped to the address listed on the customer order form, but were not received by the customer, the customer must notify Everything Quilts, Inc. within 14 days from date of the original order or customer will forfeit any claim thereafter. Please note that all processed orders are shipped promptly and the customer should received them within 1-10 days, unless we notify you otherwise. Everything Quilts Inc. reserves the right to refuse or cancel an order for any reason and the order will be voided. All information on this site, including merchandise, products and services are subject to change without notice.

International Orders (Orders outside the USA)
We accept payment in the form of Visa, MasterCard. Billing and shipping information, including IP addresses are verified and validated with credit card information for all orders. Everything Quilts Inc. reserves the right to cancel an order if necessary. Please note that International orders are billed to credit card billing addresses only via USPS Priority Mail with confirmation, insurance and handling. International orders will have shipping rate adjusted after we receive the order and a copy of the new receipt will be packaged with your order when shipped. The minimum shipping rate is as specified on your order and will be subject to increase depending on the weight and dollar amount of your order. Please click here to view more detailed information on International Shipping.

Returns
Everything Quilts, Inc., assures that our products will be delivered to you in satisfactory condition. If you determine that an order or part of an order is unsatisfactory and desire to make a return, you shall be allowed up to seven (14) days from the date of order submission to contact us for resolution. Merchandise that is defective or damaged will be promptly replaced. For goods returned for other reasons, the items may be returned (exceptions listed below) for a merchandise credit which excludes all shipping costs and is subject to a 25% restocking and handling fee for the returned items. Customer must contact our customer service to receive a return authorization number (RMA) for ALL returns or the returned package will be sent back to you via return to sender with any additional fees incurred. Block-of-the-Month orders are not able to be cancelled and customer is liable for all kits plus shipping for the duration of that program. Any custom order merchandise or special order merchandise is not returnable for either exchange or refund. We reserve the right to refuse an exchange on certain items including, but not limited to software, patterns, quilt kits, batting, books, videos, special orders, cut fabric, clubs, block-of-the-months, drop ship items and notions. All pre-orders deposits for any merchandise is non-refundable.

Promotions
We offer our viewers and customers special promotions from time to time which may consist of gift certificates and/or merchandise in our online quilt store. We will confirm winner of prizes by e-mail and winners have a limited amount of time in which they must respond back to us to confirm their information. Shipping costs are the to be paid by winner unless otherwise specified by Everything Quilts. Winners must meet the following qualifications to be eligible to receive special promotions from Everything Quilts: winners must be residents of Continental USA, and winner agrees to have name and state of residence published on this site. All promotions are subject to change without notice. Gift certificate promotions expire within 30 days and are non-transferable.

Fabric Clubs
Customers my cancel or change future Fabric Club shipments by contacting customer service one shipment notice in advance, we will ship the remaining shipment and there is no cancellation fee. In the event of non-receipt by customer of a fabric club shipment, customer must notify Everything Quilts Inc. by the final day of current month for prompt replacement. Everything Quilts Inc. is not liable or responsible for any or all claims made by customer thereafter for any reason including, but not limited to, lost, stolen or damaged shipments. Everything Quilts Inc. reserves the right to cancel fabric club shipments for any reason including customer billing and shipping problems. A late fee charge per club, per month will be assessed to any payment that is unable to be processed at the time we auto-process our monthly orders. Customer is responsible to keep their account information up to date and contacting us promptly with any changes by calling our toll free number at 1-800-385-5103. Fabrics Clubs are shipped within the USA only.

Block-of-the-Month, Pattern-of-the-Month, Quilt-of-the-Month kits
Memberships to our monthly clubs are a customer commitment for the entire quilt kit shipped in monthly installments until all such block kits/patterns are paid for on a minimum monthly basis, and are not able to be cancelled by customer until the complete series is shipped and paid for in full. If we are unable to process or ship the customer's credit card for one (1) monthly shipment then Everything Quilts Inc. reserves the right to terminate customer's block-of-the-month or fabric club and no remaining or future block-of-the-month or fabric clubs will be sent to the customer or be available to purchase in the future. Customer may request to receive and pay for their monthly shipments on a more frequent basis (i.e. two times per month or to receive the remainder of commitment). In the event of non-receipt by customer, customer must notify Everything Quilts Inc. by the final day of current month for prompt replacement. Everything Quilts Inc. is not liable or responsible for any or all claims made by customer thereafter for any reason including, but not limited to, lost, stolen or damaged shipments. Everything Quilts Inc. reserves the right to cancel block-of-the-month shipments for any reason including customer billing and shipping problems. Past due or delayed customer payments may be subject to service fees. Everything Quilts Inc. is not liable for any and all incorrect, missing or misinterpreted information in patterns or kits or kitting instructions or any result thereof. A late fee charge per club, per month will be assessed to any payment that is unable to be processed at the time we auto-process our monthly orders. Customer is responsible to keep their account information up to date and contacting us promptly with any changes by calling our toll free number at 1-800-385-5103. In the event that you are unable to complete your committment for the entire series, a cancellation fee will billed and processed to your account as we are unable to resell incomplete kits. Block-of-the-Month clubs are shipped within the USA only.

Shipping
We value your business and promptly ship out your orders by USPS Postal Mail or FedEx Ground for standard delivery for all orders within the Continental U.S.A. (48 states) only. Post Office Boxes, Military mail, HI, GA, AK, special orders, custom orders or excessive weight items will be charged additional costs IF the shipping and handling charges incurred exceed our regular limits as we do not ship FedEx Ground to these locations (orders will be shipped USPS). All special orders, pre-orders, custom orders, and direct/drop shipped orders will be charged for any and all additional charges incurred. For example, an item that is oversized may have additional shipping charges and will be noted that additional shipping will be applied for that item. Additional shipping charges may appear on your credit card statement as a separate charge.

Prompt Delivery
Most orders are processed and shipped within 24-48 business hours (weekends and holidays excluded). Items shipped directly to customer (direct/drop ship) will vary in delivery depending on product, vendor and/or availability. Orders usually arrive within 1-7 business days from time of shipment to your home within the Continental USA. See chart below for more information. For non-receipt of your order, customers must notify Everything Quilts, Inc. within 14 days from date of the original order or customer will forfeit any claim thereafter.

Occasionally, due to availability, we may be out of a product and your order may be placed on a pre-paid back order status untill we are able to ship the item. In-stock items are shipped promptly, unless customer specifies otherwise. Additional shipping charges may apply for back ordered, pre-orders, and special order merchandise. We reserve the right to cancel an order at any time.